Your Press Nails Delivery Guide
Shipping Policy
We are committed to delivering your press-on nail products as quickly and smoothly as possible.
Please review this policy before placing your order. It explains processing time, shipping estimates, tracking, address changes, customs, and shipment-related issues.
Shipping Summary
Estimated Delivery Timeline
Total delivery time is calculated as processing time plus shipping time. Most standard orders are processed within 1–3 business days, and shipping time begins after processing is complete.
Processing Time
1–3 Business Days
Most standard orders are processed within this timeframe before shipment.
United States
5–10 Business Days
Estimated shipping time after processing.
International Orders
7–12 Business Days
Estimated shipping time after processing, depending on destination and carrier service.
Shipping Coverage
Where We Ship
We ship throughout the United States and to selected international destinations.
Available shipping options may vary depending on your delivery address, carrier availability, product availability, order type, and local shipping conditions.
We may be unable to ship to certain locations due to carrier restrictions, local regulations, customs limitations, or other circumstances outside our control.
If we are unable to ship to your location after an order is placed, we will contact you as soon as possible to discuss the available options.
Shipping at a Glance
Store:
YourPressNails.com
Operated by:
Reachary Limited
Order processing:
Most standard orders are processed within 1–3 business days.
Tracking:
Tracking information will be emailed when available after shipment.
Order Timeline
How Shipping Works
After you place an order, your press-on nails go through order review, processing, shipment, and carrier delivery.
01
Order Placed
Your order is received and payment is confirmed or reviewed.
02
Processing
Your order is confirmed, prepared, packed, and processed before shipment.
03
Shipped
Your package is handed to the carrier and tracking is provided when available.
04
Delivered
The carrier delivers your package to the shipping address provided at checkout.
Processing Time
Before Your Order Ships
Processing time refers to the time needed to confirm, prepare, pack, and process your order before it is shipped.
- Most standard orders are processed within 1 to 3 business days.
- Orders are processed on business days only, excluding weekends and public holidays.
- Processing may take longer during sales, holidays, high-demand periods, or unexpected delays.
- If a product has a different processing timeline, that information will be shown on the relevant product page.
Business days generally refer to Monday through Friday, excluding public holidays.
Important Processing Note
Processing time refers to the time needed to confirm, prepare, pack, and process your order before shipment.
Shipping time is separate from processing time and begins after the order has been dispatched to the carrier.
If a product has a different processing timeline, that information will be stated on the relevant product page.
Shipping Time
Estimated Delivery After Processing
Shipping time refers to the estimated transit time after your order has been dispatched to the carrier. Shipping estimates are not guaranteed.
| Destination | Estimated Shipping Time | Estimated Total Delivery Time |
|---|---|---|
| United States | 5–10 business days after processing | Approximately 6–13 business days after order placement |
| International Orders | 7–12 business days after processing | Approximately 8–15 business days after order placement |
Shipping estimates begin after processing is complete. If a product has a different processing timeline, that information will be shown on the relevant product page.
Shipping Fees
Shipping Costs and Free Shipping
Shipping fees, available shipping methods, and any free shipping promotions will be displayed at checkout based on your delivery address, order value, and available shipping options.
If free shipping is available for your order, it will be shown during checkout.
Original shipping fees, if any, are generally non-refundable unless the return or issue is caused by our error or an approved product issue under our Refund and Returns Policy.
Shipping Estimates May Change
Delivery may be affected by weather, customs clearance, public holidays, peak seasons, carrier disruptions, local delivery conditions, or other delays beyond our control.
Estimated delivery dates are provided for reference only and are not guaranteed.
Tracking
Track Your Order
Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.
Tracking Email
Tracking details will be sent to the email address used at checkout once your order ships.
Tracking Updates
After your order has been shipped, tracking information may take 24–72 hours to appear or update after the package is handed to the carrier.
Tracking Help
If tracking has not updated for more than 7 business days, contact us with your order number.
International Orders
Customs Duties, Taxes, and Import Fees
For international orders, customs duties, import taxes, brokerage fees, VAT, or other local charges may apply depending on your country or region.
These charges are determined by your local customs authority and are the customer’s responsibility unless otherwise stated at checkout.
Customs inspections or clearance procedures may cause delays that are outside of our control.
Important for International Customers
- Import duties and taxes may apply.
- Local customs fees are the customer’s responsibility unless stated otherwise at checkout.
- Customs inspections may delay delivery.
- We are not responsible for customs delays or local import charges.
Address Accuracy
Please Check Your Shipping Information Carefully
Customers are responsible for providing accurate and complete shipping information at checkout.
Please carefully review your shipping name, address, apartment or suite number, city, state or province, postal code, country, phone number, and email address before completing your purchase.
If an order cannot be delivered due to an incorrect, incomplete, outdated, or undeliverable address provided by the customer, YourPressNails.com is not responsible for delays, failed delivery, returned packages, or additional shipping charges.
Address Changes
Need to Update Your Shipping Address?
If you need to update your shipping address, please contact us within 12 hours of placing your order.
Address changes may only be possible before the order enters processing, preparation, fulfillment, packing, or shipment.
Once an order has been processed, packed, transferred to fulfillment, or handed to the carrier, we cannot guarantee that the shipping address can be changed.
Returned to Sender Packages
If a package is returned to sender due to an incorrect address, incomplete address, failed delivery, refusal of delivery, failure to claim the package, or any customer-related delivery issue, we may contact you to arrange the next steps.
Additional shipping fees may apply for reshipment.
If applicable, any approved refund or reshipment request will be reviewed under our Refund and Returns Policy.
Shipment Issues
Lost, Delayed, or Delivered Packages
If there is an issue with your shipment, please review the steps below and contact us with your order number and tracking information.
Lost in Transit
Contact us as soon as possible if your package appears lost in transit or tracking has stopped updating for an unusual period.
Delivered but Missing
Check your mailbox, porch, parcel locker, neighbors, household members, or local carrier office first.
Damaged Package
If your package arrives damaged, please contact us within 48 hours and include clear photos of the package, label, and affected items.
Shipping Delay
Delays may happen due to carrier disruptions, customs, holidays, weather, or other events beyond our control.
Delivered but Not Received
What to Do First
If the tracking status shows that your package has been delivered but you have not received it, please take the following steps:
- Check your mailbox, porch, front door, side door, garage, parcel locker, mailroom, reception area, or other safe delivery areas.
- Check with family members, roommates, neighbors, building management, reception staff, or the front desk.
- Contact the shipping carrier for further delivery details.
- Contact us with your order number and tracking information.
We will do our best to assist, but we are not responsible for packages lost, stolen, misplaced, or removed after confirmed delivery to the shipping address provided at checkout.
Damaged Packages & Product Issues
If your outer package arrives visibly damaged, please contact us within 48 hours of delivery when possible and provide clear photos of:
- The outer packaging
- The shipping label
- The inner packaging
- The affected item or items
- All items received in the package
If the product itself is damaged, defective, incorrect, missing an item, or materially different from your order, please review our Refund and Returns Policy.
Other Shipping Notes
Split Shipments, Pre-Orders, and Delays
In some cases, items in the same order may be shipped separately due to product availability, fulfillment location, order size, or carrier requirements. If your order is split into multiple shipments, you may receive separate tracking numbers or shipping confirmation emails.
If an item is listed as a pre-order, backorder, or delayed item, the estimated processing and shipping time may be longer than usual.
YourPressNails.com is not responsible for shipping delays caused by events beyond our control, including severe weather, customs inspections, public holidays, carrier disruptions, local delivery restrictions, natural disasters, labor disruptions, incorrect shipping information, or other circumstances outside our reasonable control.
Helpful Policy Links
Cancellation Policy
Learn when an order can be canceled or modified before processing.
Refund & Returns Policy
Review eligible issue-based return, refund, exchange, or replacement cases.
Track Your Order
Check available shipment updates for your order.
Contact Us
Contact support for shipping or order-related questions.
Contact Support
Need Help with a Shipment?
If you have questions about shipping, tracking, delivery delays, address changes, or shipment issues, please contact our support team.
Email: cs@yourpressnails.com
Phone: +1 (424) 999-0808
US Customer Support & Returns: 444 Alaska Ave, Suite BRU643, Torrance, CA 90503, USA
Support Hours: Mon – Sat, 8:00 AM – 6:00 PM, US Time
Your Press Nails Shipping Support
We’re Here to Help
From order processing to delivery tracking, our goal is to make your press-on nail shopping experience simple, clear, and reliable.