FAQs

We sell ready-to-wear press-on nails designed for easy at-home manicures. Our collection includes everyday styles, trendy designs, handmade styles, machine-made styles, and special occasion designs to suit different preferences and occasions.

Press-on nails are full-cover artificial nails that are applied on top of your natural nails using nail glue or adhesive tabs. They allow you to achieve a salon-style manicure at home without visiting a nail salon.

No. We currently focus only on press-on nails. Press-on nails are different from nail wraps because they are full-cover nail pieces that can change the length, shape, and style of your nails instantly.

Handmade press-on nails are crafted with more detailed design work and may have a more premium, artistic finish. Machine-made press-on nails are produced more consistently and are often more budget-friendly. Both options are suitable for at-home manicures.

Yes. Press-on nails are beginner-friendly when applied correctly. We recommend preparing your natural nails first by cleaning, drying, lightly buffing, and removing oil before application.

Wear time depends on the application method and your daily activities. Adhesive tabs are better for short-term wear and easier removal. Nail glue usually provides stronger hold and longer wear.

Press-on nails may be reusable if they are removed gently and applied with adhesive tabs. If you use nail glue, the nails may last longer but may be harder to reuse.

Press-on nails should not damage your natural nails when applied and removed properly. Do not force, pull, or peel them off. Always follow gentle removal steps.

No. You can place an order as a guest through our checkout. However, creating an account allows you to view your order history, save your address, and manage future orders more easily.

Choose your favorite press-on nail design, select the available options such as size, shape, or quantity if applicable, add the item to your cart, and complete checkout on our website.

After completing checkout, you should see an order confirmation page and receive an order confirmation email. Please make sure your email address is entered correctly at checkout.

Please check your spam, promotions, or junk folder first. If you still cannot find it, contact us at cs@yourpressnails.com with your full name and the email address used at checkout.

Yes. Guest checkout may be available. If guest checkout is enabled, you can complete your purchase without registering an account.

Please check our Size Guide before ordering. If you are between sizes, we recommend choosing the slightly larger size and gently filing the sides for a better fit.

Because press-on nails are personal-use beauty products and our return policy is issue-based, sizing mistakes selected by the customer usually do not qualify for a return, exchange, or refund. Please measure carefully before placing your order.

Yes. You can add multiple designs or quantities to your cart and check out together.

Yes. We offer custom press-on nail services for customers who want a unique set tailored to their personal style, special event, or inspiration. Whether you have a specific design in mind or need help creating one, our team will work with you to review your request and confirm the next steps.

Depending on the design and availability, customization options may include:

• Nail size for each finger
• Nail shape, such as almond, coffin, square, stiletto, oval, and more
• Nail length
• Colors and finishes
• Nail art details
• Rhinestones, charms, pearls, chrome, glitter, and other embellishments
• Special occasion designs such as weddings, birthdays, vacations, holidays, and events

Yes. You may send us inspiration photos, screenshots, Pinterest images, Instagram posts, or your own design ideas. We will use them as a reference to create a custom set that closely matches your vision.

Please note that exact duplication may not always be possible due to differences in nail shape, materials, embellishments, lighting, and production techniques.

To request a custom set, please contact us with:

• Reference photos or design ideas
• Preferred nail shape and length
• Color preferences
• Nail measurements or size information
• Any special requests or event dates

Our team will review your request and confirm availability, pricing, and any applicable processing timeline before production begins.

Some custom designs may be available through a dedicated custom order page. For more detailed requests, we may ask you to contact us directly so we can review your design requirements before payment.

Custom, personalized, handmade, or special-order press-on nails may require additional processing time before shipment.

Processing time for custom orders may vary depending on design complexity, materials, sizing details, confirmation status, and current order volume. If a different processing timeline applies, it will be confirmed before production begins. Shipping time is separate from processing time.

Changes may be possible only before production begins. Once materials have been prepared or production has started, modifications may no longer be available. Please review all details carefully before confirming your order.

Custom orders may only be canceled before production begins. Once production has started, cancellations are generally not accepted because the set is being created specifically according to your confirmed details.

Custom and personalized press-on nails are generally final sale once production begins and are not usually eligible for return, exchange, or refund.

However, if your custom order arrives damaged, defective, incorrect, or materially different from the confirmed details due to our error, please contact us within 30 days of delivery with clear photos so we can review the issue and provide an appropriate solution.

If you are unsure about your nail sizes, we recommend measuring your nails carefully using our Size Guide before placing a custom order. Accurate sizing helps support the best fit and overall experience.

Please note that we are not responsible for sizing issues resulting from incorrect measurements provided by the customer.

We accept major credit and debit cards, including Visa, Mastercard, American Express, and Discover, as well as any other payment methods shown at checkout if available.

Only the payment methods displayed at checkout are available for your purchase. Payments are securely processed through trusted third-party payment providers.

Yes. Payments are processed through secure third-party payment providers. Our customer support team does not manually process payments or store your full payment card details.

Payment may be declined due to incorrect card details, insufficient funds, expired card, bank security checks, billing address mismatch, card issuer restrictions, or payment provider issues. Please review your billing details, try another available payment method shown at checkout, or contact your bank if needed.

Yes. If you have a valid coupon code, enter it at checkout before placing your order. Coupon codes cannot always be applied after an order has been submitted.

Order changes may be possible within 12 hours of purchase, provided the order has not entered processing, preparation, production, fulfillment, packing, or shipment. Please contact us as soon as possible at cs@yourpressnails.com with your order number.

Shipping address changes may be possible within 12 hours of placing your order and before the order enters processing, preparation, fulfillment, packing, or shipment.

Once an order has been processed or shipped, we may not be able to change the delivery address.

Orders may be canceled within 12 hours of purchase, provided the order has not entered processing, preparation, production, fulfillment, packing, or shipment.

Once an order has entered processing or shipment, cancellation may no longer be possible.

Standard orders usually take 1–3 business days to process before shipping. If a product has a different processing timeline, that information will be shown on the relevant product page.

“Processing” means we have received your order and payment, and your order is currently being prepared for shipment. Your package has not necessarily been shipped yet.

“Completed” means your order has been fulfilled and shipped, or has been marked as completed in our system. If tracking is available, please refer to your shipping confirmation email for the latest delivery updates.

Processing time is the time needed to confirm, prepare, and pack your order before shipment. Shipping time is the estimated transit time after the package has been handed to the carrier.

We ship throughout the United States and to selected international destinations. Available shipping options will be displayed at checkout based on your delivery address.

Shipping fees are calculated at checkout based on your delivery address, shipping method, and order value. Any available free shipping promotions will be displayed during checkout.

Yes. We offer international shipping to selected countries. Please note that customers are responsible for any customs duties, import taxes, brokerage fees, VAT, or other local charges required by their country unless otherwise stated at checkout.

Shipping times vary depending on your location:

• United States: 5–10 business days after processing
• International orders: 7–12 business days after processing

Please note that shipping estimates do not include processing time.

Delays may happen due to high order volume, holidays, customs inspections, severe weather conditions, carrier disruptions, local delivery conditions, or other unforeseen circumstances beyond our control. We appreciate your patience and will do our best to keep you informed of any significant delays.

Once your order ships, you will receive a shipping confirmation email with a tracking number or tracking link if tracking is available.

Your tracking number will be sent to the email address used at checkout. If you created an account, you may also be able to view order details in the “My Account” section of our website.

Tracking information may take 24–72 hours to appear or update after the package has been handed to the carrier. Please check again later.

Please check your mailbox, front desk, reception area, neighbors, household members, parcel locker, or local delivery office first. If you still cannot find the package, please contact us through our Contact Us page and include your order number and tracking information so we can assist you.

Yes. You can use the tracking link sent to your email. If you did not receive the email, please contact us with your order number and checkout email address.

Please contact us as soon as possible with your order number, full name, and correct email address. We will help update your contact information if possible.

Carrier delays can happen. If your tracking has not updated for more than 7 business days after shipment, please contact us and we will help review the situation.

Please contact us within 30 days of delivery with your order number and clear photos of the item received, packaging, and shipping label. We will review the issue and help provide an appropriate solution.

Please contact us within 30 days of delivery with clear photos or videos of the item, packaging, and shipping label. If the issue is confirmed, we may offer a replacement, exchange, store credit, partial refund, or refund depending on the case.

We only accept eligible issue-based return, exchange, replacement, or refund requests for items that arrive damaged, defective, incorrect, missing, or materially different from your order.

Used, opened, applied, altered, or handled press-on nails are generally not eligible for return for hygiene reasons. If an approved return by mail is requested, the item must be unused, unworn, unapplied, unaltered, and in its original packaging.

Custom or personalized press-on nails are generally final sale once production begins and are not usually eligible for return, exchange, or refund unless there is a confirmed issue caused by our error.

The following items are generally not eligible for return:

• Used, opened, applied, altered, or handled press-on nails
• Custom or personalized orders once production begins
• Final sale or clearance items, if marked as such
• Items damaged due to improper application, removal, storage, or misuse
• Items with sizing issues caused by incorrect customer-provided measurements or size selection
• Requests based only on personal preference, including color preference, unless the item is incorrect or defective
• Gift cards, if applicable

We do not generally offer exchanges for customer sizing mistakes. Exchanges or replacements may be available only in approved issue-based cases and are subject to availability.

Please check our Size Guide carefully before ordering. If the wrong size was selected or incorrect measurements were provided, the order may not qualify for a return, exchange, or refund.

Wear time depends on nail preparation, application method, and daily activities. Make sure your natural nails are clean, dry, oil-free, and lightly buffed before applying. Avoid water, lotion, and oil for the first few hours after application.

We try our best to display colors accurately, but colors may vary slightly due to lighting, photography, and screen settings. Color preference alone does not usually qualify for a refund unless the item is incorrect or defective.

Please contact us through our Contact Us page and include your order number, reason for the request, and clear photos or videos of the item, packaging, and shipping label if applicable. We will review your request and provide the next steps.

For approved issue-based returns caused by our error or a confirmed product issue, we may provide a prepaid return label in the United States where applicable. Otherwise, customers may be responsible for return shipping costs.

Original shipping charges are generally non-refundable unless the issue was caused by our error or is otherwise approved under our Refund & Returns Policy.

Approved refunds are typically processed within 1–3 business days after review and approval.

Depending on your bank, card issuer, or payment provider, it may take an additional 3–10 business days for the refund to appear in your account.