Your Press Nails Support
Contact Us
Need help with your press-on nail order, sizing, shipping, tracking, returns, or custom design request? Our support team is here to help.
We do our best to reply as quickly as possible, typically within 24 hours during business days.
Get in Touch
We’re Here to Help You
Whether you are choosing your first press-on nail set, checking your order status, requesting a custom design, or need help after delivery, you can contact us by email or phone.
To help us assist you faster, please include your order number, the email address used at checkout, and a clear description of your question or issue.
Contact Information
Operator / Legal Entity:
Reachary Limited
Email:
cs@yourpressnails.com
Phone (US):
+1 (424) 999-0808
US Customer Support & Returns Address:
444 Alaska Ave, Suite BRU643, Torrance, CA 90503, USA
Registered Office:
Office Unit B on 9/F, Thomson Commercial Building, 8 Thomson Road,
Wan Chai, Hong Kong
Support Hours:
Mon – Sat: 8:00 AM – 6:00 PM, US Time
How We Can Help
What Do You Need Help With?
Please choose the topic closest to your question and contact us with the relevant details so our team can support you more efficiently.
Sizing Help
Need help choosing the right press-on nail size or understanding our size guide?
Order Support
Contact us about order confirmation, address updates, cancellation, or tracking.
Custom Nails
Have a custom press-on nail idea? Email us your design details and inspiration.
Returns & Issues
Need help with a damaged, incorrect, missing, or materially different item?
Before Contacting Us
Help Us Assist You Faster
When contacting our support team, please include as much detail as possible.
- Your full name
- Your order number, if applicable
- The email address used to place the order
- A clear description of your question or issue
- Photos or videos if your request is related to product condition
- Reference images if you are asking about a custom nail design
- Your event date or deadline, if your request is time-sensitive
For damaged, incorrect, missing, or defective items, please contact us as soon as possible and include clear photos of the item, packaging, and shipping label.
Helpful Links
Size Guide
Learn how to measure your nails before ordering.
How to Apply
Follow our application guide for nail glue and adhesive tabs.
How to Remove
Remove your press-on nails gently and safely.
Track Your Order
Check your order status and shipment updates.
Refund & Returns Policy
Review eligible issue-based return and refund cases.
Visit Our Support Location
US Customer Support & Returns Address
This is our US customer support and return-related contact address. Please contact us before sending any return package.
Your Press Nails Support
We’re Happy to Help
From finding the right fit to caring for your press-on nails, our goal is to make your shopping experience simple, clear, and enjoyable.
Thank you for choosing Your Press Nails.